Frequently Asked Questions

Answers to common questions

Stop Receiving Emails, Phone Calls or Text Messages
Contact information is pulled directly from the School Information System (SIS). Please contact your school district in order to update contact information....
Tue, 21 Jan, 2020 at 2:01 PM
Changes to the SMS Opt In Process and Notification Preferences Reset Options
One of the most common requests that we’ve received was to streamline the SMS/Text opt-in procedure to ensure maximum reach for your district communities, ...
Tue, 21 Jan, 2020 at 2:02 PM
Email Delivery Issues and Spam
Currently, all announcement and direct message emails are delivered from or domain respectively. Emails may end up in a junk...
Tue, 21 Jan, 2020 at 2:07 PM